Shipping & Returns

Returns Policy

If you receive your items are not happy with your new branding products, within 30 days of delivery you are entitled for a full refund. 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

As we have a wide variety of products, qty's & weights; while we will ship anywhere in the US, prices for shipping can vary drastically. 

Our typical method is to charge you for shipping through a separate transaction. Typically this is done as your items are about to leave our doors to assure no time is wasted between your payment and your ship time.  

If you would like a shipping quote, we can certainly get that for you. Please call or email us, and we'll get back to you asap. 

Main Line: (800) 877-2824

Local Line: (310) 787-6900

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Orders@Propatch.com

Art@Propatch.com